PhD Researcher · University of Amsterdam

Kudzai
Sauka

Human-Centred Explainable Conversational AI

Building belief-guided clarification and evidence-faithful KG-RAG systems — where AI doesn't just answer, it explains why it believes what it believes, and asks when it doesn't know.

Kudzai Sauka

Research Scientist
& PhD Candidate

I am a PhD Researcher and Research Scientist at the Hogeschool van Amsterdam, pursuing my doctorate at the University of Amsterdam. My research sits at the intersection of Explainable AI, Conversational Agents, and Knowledge Graph-Augmented Retrieval.

My thesis develops a layered explainability architecture for conversational AI: Layer 1 uses Dempster-Shafer Theory (DST) to model belief-guided clarification — building systems that track uncertainty over user intent and ask targeted questions rather than guessing. Layer 2 introduces graph-conditioned keyphrase rationales and counterfactual faithfulness auditing for KG-RAG pipelines, ensuring that explanations are not merely plausible but causally grounded.

Across this work, I apply a unified evaluation spine assessing faithfulness (perturbation-based), usability (verification accuracy and time), and reliance calibration (appropriate trust under transparency and anthropomorphic framing conditions). I am also building AnthroKit, a reusable design system for controlled anthropomorphic tone manipulation in experimental chatbot research.

Looking ahead, I am extending this work into agentic AI settings — framing DST belief-modeling as infrastructure for agent uncertainty tracking and clarification in multi-agent pipelines (LangGraph, AutoGen, MCP).

Research Portfolio

Skills & Tools

Explainable AI

  • Dempster-Shafer Theory (DST)
  • Counterfactual Explanation (SMILE-CF)
  • LIME-style Local Surrogates
  • GraphRAG Retrieval Rationales
  • XAI Evaluation Frameworks
  • Trust & Reliance Calibration

Knowledge Graphs & Semantic Web

  • Ontology Engineering (OWL, RDF)
  • Neo4j / Graph Databases
  • GraphRAG Pipelines
  • Modular Ontology Design (OPLa)
  • Entity & Relation Extraction
  • Semantic Search

NLP & Conversational AI

  • Intent Classification
  • Dialogue State Tracking
  • Proactive Clarification
  • LLM Prompting & Fine-tuning
  • Transformer Architectures
  • Task-Oriented Dialogue Systems

Research Methods

  • Bibliometric Analysis (VOSviewer)
  • Vignette Experiments
  • fsQCA (Fuzzy Set QCA)
  • SPSS / STATA
  • Human-Subject Study Design
  • Science Mapping

Engineering & Tools

  • Python (PyTorch, scikit-learn)
  • Flask / FastAPI
  • LangChain / LangGraph
  • LaTeX / Overleaf
  • Git / GitHub
  • Neo4j, PostgreSQL

Design & UX Research

  • AnthroKit (Anthropomorphic Design)
  • Conversational UX Design
  • Human-Centred Design
  • Informed Consent & Ethics
  • User Study Facilitation
  • Prototype Evaluation

Let's Connect

I'm always open to conversations about XAI, conversational AI, knowledge graphs, or agentic systems. Reach out for collaborations, speaking invitations, or just to talk research.